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Terms of Trade
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Customer Feedback


 "I just recently hit a deer on
 my motorcycle.
I slid 15 feet
 on my face, then 15 feet on
 my back, and somersaulted
The bike was a total
 loss. My watch was crushed,
 shoes ground offmy feet,
 shirt and pants destroyed
 and helmet wrecked.
In the
 hospital, I finally got a look
 at my cell phone... it only
 had a few minor scratches
 on it!

 My Nutshell case had taken
 the ENTIRE weight of my
 body sliding on hot pavement,
 and is STILL intact!!! 
I wear
 my Nutshell case on the front
 of my pants and I won't say
 what part of my anatomy
 that little case helped
 protect, but as far as I am
 concerned you have a loyal
 customer for LIFE!"

 David Parkhurst

Nutshell Testimonials
10/19/2015 1:13 PM
Future Proofing
"Your company embodies what futurist Naisbitt calls "High-tech, High-touch", i.e., that in the increasingly cold, mechanistic world we live in there is a countertrend, a counter desire; to touch and feel natural things.
I applaud you for acknowledging that need.

Steve Johnson,

9/2/2013 9:25 AM
"I've used your iPhone 4 case for years. Now I have a horizontal iPhone 5 case and there is nothing on the market like it. I have used cheaper cases and they end up being more expensive because they break. My Nutshell is one of the best investments I have made."
John Knight
Moore, OK


Returns & Refunds

You are expected to make an informed decision about your purchase BEFORE you buy your Nutshell product.
Nutshell will do everything possible to make sure that you are satisfied with your purchase decision but we shall not held responsible for incorrectly purchased products that do not meet the use for which you intended.
Nutshell WILL refund the product cost back to your credit card, at our stated dollar value, on receipt of your product back into our warehouse.
Unless we have made a mistake, Nutshell WILL NOT refund your Postage and Packaging charge.
The cost of returning any product to us for a refund or exchange is your responsibility.
We will only credit you the product cost when we have received your product back into our store.
If you purchase a Nutshell product and find it is not correct, in the first instance we expect you to
contact us immediately
to let us know that you consider the product is wrong or not what you ordered.
If you promise to ship us back the wrong product by regular mail, we will immediately ship you out a replacement product.
If we do not get the incorrect product back, we reserve the right to charge you for the replacement.
Failure to contact us as soon as possible and advise us of any problems does not release you, as a Customer, from any statutory obligations toward us as a Merchant.
Nutshell reserves its rights to exercise its status as an approved Internet Merchant to the full extent of the law to reclaim goods that are not fully paid for.
Any costs incurred by Nutshell to get full payment for its products, and/or the costs of reclaiming goods that are delivered and subsequently not paid for will be the sole responsibility of the Customer.
Your decision to purchase a Nutshell product indicates that you agree to the Terms of Trade as outlined above.
Failure to read this information will not be accepted as a reason for not understanding our Terms of Trade.

The liability of Nutshell in respect of any claim or action by the Customer for any remedy or compensation for any loss, injury, costs, expenses or damage (including, without limitation, consequential loss or indirect damages) arising directly or indirectly out of the supply of products or services by Nutshell to the Customer, or the failure by Nutshell to supply products or services in accordance with the Terms of Trade, or otherwise in connection with the products or services or any advice, recommendation, information or services provided by Nutshell, including, without limitation, any claim or action based on any conditions, warranties, descriptions or representations whether expressed or implied by law, trade custom or otherwise is limited to:
(a) the replacement of product; or
(b) the cost of the products or services ;
at the option of Nutshell.


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Nutshell: Affiliations

     Affiliation: amcham
    American Chamber of
 Commerce in New Zealand

      Affiliation: CEA
    International Affiliate
     Member, Consumer
    Electronics Association

      Affiliation: amazon
      Amazon Vendor

    Affiliation: paypal
     Authorized Paypal

     Affiliation: trust
   128bit Site Encryption

      Affiliation: safesurf
       Rated Surf Safe

        Affiliation: irca
     Trusted Worldwide

       Affiliation: secure ns

          Affiliation: anoox