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Customer Feedback

 SAVED BY HIS NUTSHELL

 "I just recently hit a deer on
 my motorcycle.
I slid 15 feet
 on my face, then 15 feet on
 my back, and somersaulted
 twice.
The bike was a total
 loss. My watch was crushed,
 shoes ground offmy feet,
 shirt and pants destroyed
 and helmet wrecked.
In the
 hospital, I finally got a look
 at my cell phone... it only
 had a few minor scratches
 on it!


 My Nutshell case had taken
 the ENTIRE weight of my
 body sliding on hot pavement,
 and is STILL intact!!! 
I wear
 my Nutshell case on the front
 of my pants and I won't say
 what part of my anatomy
 that little case helped
 protect, but as far as I am
 concerned you have a loyal
 customer for LIFE!"


 David Parkhurst
 California

Nutshell Testimonials
10/19/2015 1:13 PM
Future Proofing
"Your company embodies what futurist Naisbitt calls "High-tech, High-touch", i.e., that in the increasingly cold, mechanistic world we live in there is a countertrend, a counter desire; to touch and feel natural things.
I applaud you for acknowledging that need.
"

Steve Johnson,
Author.

9/2/2013 9:25 AM
"I've used your iPhone 4 case for years. Now I have a horizontal iPhone 5 case and there is nothing on the market like it. I have used cheaper cases and they end up being more expensive because they break. My Nutshell is one of the best investments I have made."
John Knight
Moore, OK

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 Postage & Packaging
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Returns and Refunds
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable).
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at sales@nutshell.cc.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at sales@nutshell.cc and send your item to:

Nutshell,
53 Woodside Rd
Auckland NZ 0614.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Nutshell,
53 Woodside Rd
Auckland NZ 0614

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Nutshell: Affiliations

     Affiliation: amcham
    American Chamber of
 Commerce in New Zealand

      Affiliation: CEA
    International Affiliate
     Member, Consumer
    Electronics Association

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      Amazon Vendor

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       Rated Surf Safe

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